After Sales Support

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After-Sales Service

At Total Technologies, we believe that our commitment to your success doesn’t end once the equipment is deployed. Our After-Sales Service is designed to ensure that your medical equipment continues to perform optimally throughout its lifecycle. With a focus on reliability, quick response times, and thorough maintenance, we are here to support you every step of the way.

After sales services

Services & Support

At Total Technologies, we are dedicated to supporting you throughout the lifecycle of your solutions. Our comprehensive range of services ensures your equipment operates smoothly, efficiently, and reliably. From preventive maintenance to expert repairs, we are here to ensure your systems perform at their best.

What We Offer

1. Warranty Support

Every piece of equipment comes with a comprehensive warranty that ensures peace of mind. If any issues arise within the warranty period, our team is on standby to resolve them promptly, minimizing disruption to your operations.

2. Downtime Support & Rapid Response

We understand that every minute of downtime can be costly. Our team responds quickly to any service needs, ensuring minimal impact on your workflow. We aim to get your equipment back up and running as swiftly as possible.

3. Planned Preventive Maintenance (PPM)

Regular maintenance is key to extending the lifespan and efficiency of your equipment. We offer customized Planned Preventive Maintenance (PPM) services, ensuring that your equipment operates at peak performance and any potential issues are identified before they become a problem.

4. Yearly Maintenance Contracts

To provide long-term support, we offer yearly maintenance contracts tailored to your specific needs. These contracts cover scheduled checks, servicing, and any required repairs, helping to avoid unexpected breakdowns and ensure the continued reliability of your systems.

5. Corrective Maintenance

If something goes wrong, our expert technicians are ready to deliver corrective maintenance services to resolve issues as quickly and efficiently as possible. Whether it's a software glitch or a hardware malfunction, we’re prepared to handle it.

6. SLA-Backed Service

Our After-Sales Service is backed by a Service Level Agreement (SLA) to ensure that we meet your expectations and deliver on our promises. You’ll know exactly what to expect in terms of response times, issue resolution, and service standards.

7. Spare Parts Availability

To minimize service delays, we maintain a comprehensive inventory of high-quality spare parts. Should you need replacements, our team can source and deliver them quickly, ensuring minimal disruption to your operations.

8. Site Service & Remote Assistance

Whether it’s on-site visits or remote troubleshooting, our team is equipped to handle both. We provide flexible service options to meet your needs, ensuring that any issue is addressed swiftly and efficiently.

Why Choose Our After-Sales Service?