Services & Support

After-sales support that never sleeps

Our commitment doesn't end at deployment. From preventive maintenance to rapid repairs, we keep your medical equipment performing at its best throughout its lifecycle.

Rapid response

Fast on-site intervention to minimise critical downtime.

SLA-backed

Clear, contractual response and resolution times.

Genuine spares

Authentic parts from our managed inventory.

Nationwide

Coverage across major cities & branches.

What we offer

A complete range of services & support

Comprehensive services ensuring your equipment operates smoothly, efficiently and reliably, from preventive maintenance to expert repairs.

After-Sales Service

At Total Technologies, we believe that our commitment to your success doesn't end once the equipment is deployed. Our After-Sales Service is designed to ensure that your medical equipment continues to perform optimally throughout its lifecycle. With a focus on reliability, quick response times, and thorough maintenance, we are here to support you every step of the way.

Services & Support

At Total Technologies, we are dedicated to supporting you throughout the lifecycle of your solutions. Ourcomprehensive range of services ensures your equipment operates smoothly, efficiently, and reliably. Frompreventive maintenance to expert repairs, we are here to ensure your systems perform at their best.

Monitoring Services

Continuous oversight for enhanced performance and pece of mind.

Reliable Warranty Coverage

Protection for your investment with trusted warranty plans.

Expert Repairs

Fast and efficient repairs to minimize downtime.

On-Site & Remote Assistance

Flexible support options for your convenience.

Technical Support

Available whenever you need guidance or troubleshooting.

Customized Maintenance Plan

Regular checks to keep your systems running optimally

Upgrade & Optimization

Tailored solutions to enhance the efficiency of existing systems.

Warranty Support

Every piece of equipment comes with a comprehensive warranty that ensures peace of mind. If any issues arise within the warranty period, our team is on standby to resolve them promptly, minimizing disruption to your operations.

Downtime Support & Rapid Response

We understand that every minute of downtime can be costly. Our team responds quickly to any service needs, ensuring minimal impact on your workflow. We aim to get your equipment back up and running as swiftly as possible.

Planned Preventive Maintenance (PPM)

Regular maintenance is key to extending the lifespan and efficiency of your equipment. We offer customized Planned Preventive Maintenance (PPM) services, ensuring that your equipment operates at peak performance and any potential issues are identified before they become a problem.

Yearly Maintenance Contracts

To provide long-term support, we offer yearly maintenance contracts tailored to your specific needs. These contracts cover scheduled checks, servicing, and any required repairs, helping to avoid unexpected breakdowns and ensure the continued reliability of your systems.

Corrective Maintenance

If something goes wrong, our expert technicians are ready to deliver corrective maintenance services to resolve issues as quickly and efficiently as possible. Whether it's a software glitch or a hardware malfunction, we're prepared to handle it.

SLA-Backed Service

Our After-Sales Service is backed by a Service Level Agreement (SLA) to ensure that we meet your expectations and deliver on our promises. You'll know exactly what to expect in terms of response times, issue resolution, and service standards.

Spare Parts Availability

To minimize service delays, we maintain a comprehensive inventory of high-quality spare parts. Should you need replacements, our team can source and deliver them quickly, ensuring minimal disruption to your operations.

Site Service & Remote Assistance

Whether it's on-site visits or remote troubleshooting, our team is equipped to handle both. We provide flexible service options to meet your needs, ensuring that any issue is addressed swiftly and efficiently.

SLA Guarantees

Our services are governed by aclear and actionable SLA, offering you transparency and reliability.

Expect Technicians

Our service team is highly trainedin handling all aspects of medical equipment maintenance and repair.

Proactive Support

Preventive maintenance and regular inspections ensure fewer backdowns and longer equipment life.

Why choose us

Service that keeps your hospital running

Every minute of downtime matters. Our SLA-backed service, rapid response and genuine spare parts keep critical equipment online, so your teams can focus on patient care.

Preventive maintenance · Corrective repairs · Remote & on-site support

SLA-Backed

Clear, contractual response and resolution times.

Rapid Response

Minimised downtime with fast on-site intervention.

Genuine Spares

Authentic parts from our managed inventory.

Nationwide

Service coverage across major cities & branches.

Ready to equip your hospital for smarter care?

Talk to our specialists about turnkey solutions, equipment supply and dependable after-sales service tailored to your facility.

250+ hospitals servedISO Certified · DRAP Compliant24/7 after-sales support